How do I receive my gift/prize?


In order to receive your gift/prize, your user information must be completed and updated within 14 days. This is to ensure that the welcome gift or prize is sent to the correct address and to the correct person. This process is the same for all members of Lotto24.co.uk whether you receive a small scratch card or have won a large amount of money. Please note that if you do not validate your information within 14 days from the day of your win, you forfeit any right to receive your gift/prize.


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